If you are having trouble logging into your account please check the following:

- Have you forgotten your password or has your password stopped working?
If you enter your login details and the page keeps refreshing itself without giving a message saying that your details are incorrect, then the password itself is not the issue.

- If you are unable to progress beyond the login page after you have submitted your account details, this is likely to be caused by a conflict between our service and the "cookies" that your browser uses to communicate with our service.

Please try going to the "Settings" menu and tapping on "Clear shop cache". When prompted to "Clear cache from device", select "Clear". Please then try to log in again.

If you are still having issues accessing your account, please get in touch with us via the contact form.

We will be happy to help!