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I have been charged for music but the tracks are not present in my "My Music" section. What do I do?

Sometimes errors can occur that prevent content from being added to your account correctly after the transaction has been processed. If th...

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Written by Christian Freitag

Sometimes errors can occur that prevent content from being added to your account correctly after the transaction has been processed.
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If this has happened please firstly log out and back in to your account to allow the cache to flush.
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If the problem persists, contact us - will be more than happy to help and credit your purchases to your account.

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