Bandcamp

Sometimes errors can occur that prevent content from being added to your account correctly after the transaction has been processed. If th...

I have been charged for music but the tracks are not present in my "My Music" section.  What do I do?

Sometimes errors can occur when purchases are made which can prevent the transaction from being processed correctly. If you believe this h...

Why have I been charged twice?

If the refund you are expecting is a credit card refund, you can expect to see the money in your account within the next 3-10 working days...

How long will it take for my money to be refunded?

If you believe you have purchased a faulty product and suspect you may be entitled to a refund; please send us an email. We will be happy ...

Am I entitled to a refund?

If you are a consumer and reside in the European Union and have made an online purchase from us, you have a legal right to cancel your ord...

What is your refund policy?

Christian Freitag

Refunds

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